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L Sharma

To work in a challenging Learning and Development profile that enables me utilise and enhance my skill set, in harmony with the organisational goals11 years of demonstrated experience in developing and delivering effective training programs, designed to encourage developmental growth of employees and aid in core gap reduction.  Facilitated, delivered and administered training programs on:Soft skills, Leadership and Communication skills, Behavioural training, Retail skills, Sales, Customer Service, Process training for Wal-Mart, Centum Learning Ltd (Airtel), Bharti Retail Ltd, Guavasofts and Bharti Foundation .* Certified Instructor in Teaching of English as a Second Language* Certified in : English for Doing Business in Asia; Train the Trainer program Identifying training and development needs (TNA/TNI) within organisation through job analysis, and regular consultation with business managers  Drafting Training calendar; Preparing training budget, and ensuring compliance across sites and locations Adhering to the ADDIE... Read more

To work in a challenging Learning and Development profile that enables me utilise and enhance my skill set, in harmony with the organisational goals

11 years of demonstrated experience in developing and delivering effective training programs, designed to encourage developmental growth of employees and aid in core gap reduction. 

Facilitated, delivered and administered training programs on:
Soft skills, Leadership and Communication skills, Behavioural training, Retail skills, Sales, Customer Service, Process training for Wal-Mart, Centum Learning Ltd (Airtel), Bharti Retail Ltd, Guavasofts and Bharti Foundation .
* Certified Instructor in Teaching of English as a Second Language
* Certified in : English for Doing Business in Asia; Train the Trainer program

Identifying training and development needs (TNA/TNI) within organisation through job analysis, and regular consultation with business managers 

Drafting Training calendar; Preparing training budget, and ensuring compliance across sites and locations

Adhering to the ADDIE cycle and Blooms Taxonomy for Content design: to diagnose learning and performance gaps, recommend, design, develop and deliver innovative training solutions

Experience handling Training needs, priorities and programs for a multi-branded or multi-site operation 

Employing adult-learning principles and technology-based learning tools to develop training

Demonstrated ability to collaborate with subject matter experts and managers in Training development, delivery and modification

Proven skills in Induction training, Refresher training, OJT and Train the trainer (TTT) programs

Analysing MIS data, Measuring training effectiveness, Drawing inferences and Making necessary changes

Compiling training reports for Business review, Data analyses, and Controlling Costs

  • Delivered (ILT) classroom training, demonstrations, on-the-job training, (OJT) meetings, conferences, and workshops
  • Outstanding negotiation and influencing skills and excellent communication skills (English, Hindi, Punjabi)
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Specialization
  • ? Facilitated
  • delivered and administered training programs on: Soft skills
  • Leadership and Communication skills
  • Behavioural training
  • Retail skills
  • Sales
  • Customer Service
  • Process training for Wal-Mart
  • Centum Learning Ltd (Airtel)
  • Bharti Retail Ltd
  • Guavasofts and Bharti Foundation .
  • ? Identifying training and development needs (TNA/TNI) within organisation through job analysis
  • and regular consultation with business managers
  • ? Drafting Training calendar; Preparing training budget
  • and ensuring compliance across sites and locations
  • ? Adhering to the ADDIE cycle and Blooms Taxonomy for Content design: to diagnose learning and performance gaps
  • recommend
  • design
  • develop and deliver innovative training solutions