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An astute professional with qualitative experience in Customer Service, Team Management, Quality Control, Training & Development.
Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
Acting as an escalation gate to resolve critical issues of the team members. Skills in conducting various training sessions for enhancing the performance and quality of service.
Excellent communication & interpersonal skills with proven abilities in customer relationship management & Team Management.

  • ? Handling 6 territories in Bellary zone along with 6 MI IDEA
  • 24 Idea point & 32 Idea service point the associates are required to perform the daily production.
  • ? Visit 15 customer touch point a month as a part of PIB / Mystery audit.
  • ? Visit 3 Hub locations within zone for audit and ensure the compliance in place
  • ? Inter circle zone audit (Visit other zone idea touch point as a part of Mystery audit.