An astute professional with qualitative experience in Customer Service, Team Management, Quality Control, Training & Development.
Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
Acting as an escalation gate to resolve critical issues of the team members. Skills in conducting various training sessions for enhancing the performance and quality of service.
Excellent communication & interpersonal skills with proven abilities in customer relationship management & Team Management.